Shipping & Lot Collection
Owens Auctions Dallas proudly offers professional collection , packing , transport and shipping service for all items we sell, “large or small we ship it all”. You will find a shipping quote for your item(s) accompanying your purchase invoice.
After payment for your items has been made OAD will coordinate the packing, Insurance and shipping of your lot(s) from the auction house to your front door.
Please contact our post auction service department at 214.404.4645 or INFO@OwensAuctions.com with any questions regarding the shipment of your winning lot or estimate on listed lot.
Lot collection & Shipment Terms
OAD may require items containing hazardous materials such as mercury or lithium to be shipping via HAZMAT approved carrier
Shall winning bidder elect outside shipping agent or collection of lot(s) by anyone other the that of approved winning bidder reasonable advance written notice shall be provided to OAD before winning lot(s shall be released.
All shipments from OAD Shipments will be insured for the full purchase price unless other coverage or no coverage is requested by the buyer. Items containing gesso surfaces, frames, mirrors, furniture, etc. that exhibit loss/detachment due to normal handling (no obvious signs of neglect or abuse) are expressly exempt from damage claims due to the nature of their build and stresses of pack and transport.If the shipping address is differs from the credit card/winning bidders billing address, OAD may will hold shipment for 30 days from the date of payment.
OAD will not alter any catalog/items descriptions or declare less than the full purchase price on any international customs applications or documentation.
All items shall be collected from auction facility within 30 days of the sale unless prior arrangements have been made and approved in writing.
Items won during most current auction held may not be available for pick-up until the second business day after the auction close. Some items may not be located for collection of preview at auction site
Winning bidders planning to collect items in person are recommended to notify OAD via call and writing 24 business hours in advance to make arrangements and ensure access availability.
Regarding Regulated Animal Materials
Some items contained in particular lots may be constructed from, or may incorporate animal materials, and may require a license, permit or certificate for exportation or resale. It is the sole responsibility of the purchaser to obtain appropriate licenses. The sale of a lot will not be canceled if a purchaser or acting coordinating agent cannot obtain the appropriate license, permit or certificate. CITES documents are not provided unless specified in the lot description.